If you can’t connect to a remote desktop gateway server, there are a few things you can do to try and fix the issue. Check your internet connection, make sure the remote desktop gateway server is online, and try restarting your computer. If those don’t work, you can try opening up port 3389 on your firewall.
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Fix: Your Computer Can’t Connect to the Remote Desktop Gateway Server
What is the Remote Desktop Gateway Server?
The Remote Desktop Gateway Server is a Windows Server role that provides a secure connection between remote users and your internal network. The server acts as a gateway, allowing remote users to connect to your network using the Remote Desktop Protocol (RDP).
When you try to connect to the server, you may receive the following error message:
“Your computer can’t connect to the remote desktop gateway server. Contact your network administrator for assistance.”
This error can be caused by a number of factors, including incorrect firewall settings, VPN problems, or issues with the Remote Desktop Gateway Server itself. In this article, we’ll show you how to fix the “Your computer can’t connect to the remote desktop gateway server” error.
Why Can’t My Computer Connect to the Remote Desktop Gateway Server?
There are a few reasons why your computer might not be able to connect to the Remote Desktop Gateway server. First, make sure that you are using the correct server address. If you are unsure of the address, contact your administrator. Second, check to see if the Remote Desktop Gateway server is accessible from your network. If you are behind a firewall, you may need to configure your firewall to allow access to the server. Finally, make sure that you have the correct credentials to log into the server. If you are still having trouble, contact your administrator for further assistance.
How Do I Fix This Problem?
If you’re getting the “Your computer can’t connect to the Remote Desktop Gateway server” error message, it’s probably because the Remote Desktop Gateway (RD Gateway) server is not configured to allow connections from your computer. To fix this problem, you’ll need to change the RD Gateway server settings to allow connections from your computer.
Here’s how to do it:
1. Log into the RD Gateway server.
2. Go to the “Remote Desktop Gateway” section.
3. Click on the “Properties” button.
4. Go to the “Security” tab.
5. Under the “Allowed Users” section, add your computer’s IP address or subnet.
6. Click on the “OK” button.
Now, you should be able to connect to the RD Gateway server from your computer.
Conclusion
If you’ve been having trouble connecting to a remote desktop gateway server, there are a few things you can try to fix the problem. First, check your network connection and make sure that the gateway server is accessible. Next, try restarting both the remote desktop client and the gateway server. Finally, if you’re still having issues, you can try reinstalling the remote desktop client. With any luck, one of these solutions will get you connected to the remote desktop gateway server.
